While our heads are up in the clouds thinking about ICAO, the third SLA template example is from ArubaCloud. ArubaCloud – as you might expect from the name – is a Cloud-solutions company. They provide Cloud-based services to a plethora of clients, meaning they need SLAs for each new customer they begin working with. The succinct nature of the SLA’s text – alongside the smaller typeface and the SLA’s ergonomic layout – means that the most crucial parts of the SLA can be featured across two pages. It’s short, easy on the eye, and not to mention easy to read. When formatting your SLA document, perhaps you could take a leaf out of ArubaCloud’s book and present it in a similar fashion.
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Service level agreement template example 4 pandadoc
October 19 , 2020 |4 Comments
Service Level Agreement Template Example 1 Slatemplate
First up is this template from SLAtemplate.com. It covers all the necessary elements – an agreement overview, detailed information about the services being provided, an approval section, and more – all without being too confusing or overwhelming. For those who know that time is of the essence, this example shows how SLAs don’t need to be longwinded documents. While the most important areas are indeed featured, the SLA doesn’t go overboard with the sheer amount of sections included. If you’re planning to add sections and text to our service level agreement template, leafing through this template will help ensure you’ll find a good middle ground. TechHelpDirect (an MSP) uses this very SLA template for the agreements they draw up. And, as you can see from this example of their service-based SLA, it’s a sleek document that wouldn’t give potential customers a headache due to overstuffing.
Service Level Agreement Template Example 2 Icao
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