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99 99 uptime service level agreement sla

October 19 , 2020 |4 Comments

Service Level Agreements Sla

Some of the web hosting companies offer a Service Level Agreement. It states the guaranteed level of availability. If the web host doesn’t deliver that uptime level, you will be entitled to refunds or hosting credits. Use our uptime calculator to quickly see if your provider delivered.

Lunarpages website has Service Level Agreements (SLAs) for its VPS and dedicated servers hosting plans stating that you’ll receive a service credit. If you read the Terms of Service for shared hosting plans, it appears there’s no guarantee at all, with Lunarpages stating is does not “warrant or otherwise guarantee the availability of the Lunarpages system or servers.” The support representative on live chat referred further queries to Lunarpages sales, so this is something you might want to determine before signing up.

DigiSage offers its clients a 99.5% network uptime guarantee for customer satisfaction purposes and also to ensure that your business is running problem free. DigiSage will try to maintain maximum uptime. DigiSage is not responsible for any downtime caused by the client. In the rare event that DigiSage does not achieve our advertised 99.5% Network Uptime for any given month, by request, we will refund 5% of your monthly bill for each half hour of downtime past 99.5%. Scheduled network maintenance downtime or downtime resulting from upstream AUP violations is not covered by the SLA. To redeem

SLA credit you must contact us in writing within 10 days of the end of the month, send any SLA correspondence to DigiSage Support.

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99 99 Uptime Service Level Agreement Sla

Service Level Agreement Sla Protection

Authorized QuickBooks hosting service providers have well defined SLAs, both with Intuit as well as their customers. These specify the terms and conditions that all parties mutually agree concerning the hosting service as well as software. By entering into an SLA with an authorized QuickBooks hosting provider, you can be assured of factors such as service uptime, backups, security, reliability, and licensing compliance.

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Q16 What Is Azure Service Level Agreement Sla

Should I Look For A Service Level Agreement Sla

A lot of web host do not provide SLAs for shared hosting, and will only offer SLAs on servers. This is because there are thousands of websites on a shared server, each with the potential to affect the server’s performance. I wouldn’t negatively judge any web host that is not offering an SLA for shared hosting (although I would for servers), but it is definitely a positive for any that do.

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